Draft of November 4, 2026
Contact
Write to us about an order, a refund, your license or your privacy. We answer by email.
Draft for review
This page is a draft. It isn't in force until it's reviewed and published, and what's marked below is still to settle.
How to reach us
- Company
- Garciel Inc.
- Address
- 76 Pl. Montmorency, Laval, QC H7N 1T6
- [email protected]
What to include
- For an order or a refund, give your invoice number or the email you bought with.
- For your license, give the first group of your key, the five characters after CTV-. Never send the whole key.
- For your privacy, give the email or the license it's about.
The customer portal
Your license's computers, its updates and your receipts are in the customer portal, which opens with the shop. You sign in to it with your license key.